Tracking Orders

Sellyne Tracking status feature allows you to check and track your orders. By placing an order, different tracking statuses will show, so you can learn the whereabouts of your package in real time.

An introduction to tracking statuses

Here list the types of package statuses on the Tracking page. Read below to understand what each status means.

Status

Explanation

 

Once you finish the payment for one order on Sellyne checkout  page, the order will be placed in our system.

Pending

Orders in the Pending status means the tracking number of the order has been generated, but the courier hasn’t picked the package yet.

In transit

Orders in this status means the courier has already picked up the package and it is in transit.

Pick up

Orders in the Pick up status mean the package has arrived at the station and is waiting to be sorted.

Delivered

It means the package has been successfully delivered.

Expired

If an order is in the Expired status, it can be because the tracking number hasn’t been updated for a long time, the tracking information hasn't been uploaded, or the package was lost.

Attention

If an order didn’t get tracking numbers for more than 7 days after payment, the order will appear in the Attention status. 

Also, if an order changed to Alert, Undelivered, or Unrecognized, the order will also be moved to the Attention status.

 Sellyne Tracking Statuses

Now that you know what each tracking status stands for, learn how to track your orders at the Tracking Link which you will received in your email after the order will be placed.